Account and billing

Plans bought in the App Store or Google Play

Those plans are billed by the store. How to cancel or ask for a refund there.

When you subscribe inside the iPhone or Android app, the store bills you, not Spainward. Cancelling and refunds go through the store.

App Store

Open Settings on your iPhone, tap your name, then Subscriptions, and choose Spainward.

Open the Google Play app, tap your profile picture, then Payments and subscriptions and Subscriptions, and choose Spainward.

Deleting the app doesn't cancel the subscription: cancel it in the store too.